Privacy Policy

Green Hard and Landscaping LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or request our services, and how we use, protect, and share that information.

We collect the following types of information:

• Contact Information: Name, email address, phone number, and project zip code that you voluntarily provide through our forms.
• Project Details: Information about your project type, property, and design preferences shared during estimates or consultations.
• Technical Data: Basic browser and device information, such as IP address, browser type, and pages visited, collected automatically to improve site performance.

We use the information we collect to:

• Respond to inquiries and provide project estimates and consultations.
• Schedule appointments and communicate about your project.
• Improve our website, services, and customer experience.
• Send relevant updates or marketing communications (you may opt out at any time).
• Comply with legal obligations and protect our rights.

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our business (e.g., scheduling, CRM, or analytics tools), under appropriate confidentiality obligations.
• When required by law, court order, or to protect our legal rights and safety.
• In connection with a merger, acquisition, or sale of all or part of our business.

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Under California law (including the California Consumer Privacy Act), you have the right to:

• Know what personal information we collect about you.
• Request deletion of your personal information.
• Opt out of the sale or sharing of your personal information.
• Correct inaccurate personal information we hold about you.

To exercise any of these rights, please contact us using the information below.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can remove it.

We may use SMS text messaging to communicate with you regarding appointments, project updates, estimates, and other service-related matters. By providing your mobile phone number and opting in to SMS communications, you acknowledge and agree to the following:

• Consent to Receive SMS: You consent to receive automated and non-automated text messages from us at the mobile number you provided. Message frequency may vary depending on your project and communication needs.
• A2P 10DLC Compliance: Our SMS communications comply with the A2P 10DLC (Application-to-Person 10-Digit Long Code) framework and all applicable carrier guidelines. Messages are sent through registered and vetted messaging campaigns.
• Message & Data Rates: Standard message and data rates from your mobile carrier may apply to messages you receive from us.
• Opt-Out at Any Time: You may opt out of receiving SMS messages at any time by replying "STOP" to any message. To opt back in, reply "START" or "UNSTOP." For help, reply "HELP." Opting out of SMS does not affect other forms of communication unless you separately request it.
• No Sharing for Marketing: Your mobile number and SMS communications are not sold or shared with third parties for marketing purposes.

We may use artificial intelligence (AI) and automated voice technologies to place outbound phone calls for purposes including appointment scheduling, reminders, follow-ups, customer service, and project coordination. By providing your phone number, you acknowledge and agree to the following:

• Prior Express Consent: You provide prior express consent to receive AI-assisted and/or automated outbound calls, including calls made using artificial or prerecorded voice messages, at the telephone number you provided.
• Nature of AI Calls: Some calls may be placed using voice AI agents that can hold natural-sounding conversations. These systems may collect limited voice and transcript data to fulfill your request or route you to the appropriate team member.
• TCPA Compliance: Our use of automated and AI-assisted calling technology complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state telemarketing and consumer protection laws.
• Right to Revoke Consent: You may revoke your consent to receive AI and automated outbound calls at any time by contacting us using the information below, requesting removal during a call, or replying "STOP" via SMS if applicable. We will process your request within a reasonable timeframe.
• Data Retention: Voice recordings and transcripts, if collected, are retained only as long as necessary to provide our services, comply with legal obligations, or improve the quality and safety of our AI systems, and are handled in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Phone: (669) 202-2699
• Email: hello@greenhardconstruction.com
• Service Area: San Jose, CA & the surrounding Bay Area